Frequently Asked Questions

Q: I know check in time is 16:00-22:00,but can I check in before or after that?
Please arrive before 22:00 as there are some guests sleeping. If you are arriving after 22:00, please inform us in advance. We recommend you to do early check in from 7:00-16:00 if you have plans at night. In that case, you can just pay and leave your luggage.On that day,if you will be late,please contact us before 22:00.We cannot accept check in after 23:30.
Q: Can I check out in the early morning?
-Check out time is before 11am. You can check out early morning as you just have to put linens to box on the 1st floor.
Q: Can I stay at the lounge before check in and after check out?
-Of course, please make yourself at home.
Q: What's your cancellation policy?
-3 days before : free?
2 days before : It depends on plan or website which you made reservation, so please check with booked website or inquire us for the details.
Q: Are there private rooms?
-We only have dormitory rooms, but all beds have curtains or Japanese noren.
Q: Can two of us sleep together on the same bed?
-No, we cannot accept you to stay on the same bed for two persons.
Q: Do you have non-smoking room?
-Yes, the whole building is non-smoking so don?t worry. You can smoke only in front of the main entrance.
Q: Do you have space near the bed?
-We offer the shelf near the bed. Depends on the bed,the shelf is small so if you need more space, please use vacant space at the counter near the window.
Many guests put big luggage on the floor.
Q: Do you have locker?
-We have a coin locker for each guest at elevotor hall on guest rooms.
Dial style lockers for the 3rd to 5th floor need you to manage PIN code by yourself.
Depending on the floor,the size is little bit dirrent but you can put laptop and small bag.
There is coin lockers on the 2nd floor (Guest room) and 1st floor. You need 100yen coin but it is returned after you use.The size is 32cm×28cm×40cm.
You can use coin locker on the 1st floor before check in and after check out.
From 7:00 to 23:30 we can keep your baggage in our storage room for free. Just be sure to pick it up before 23:30.
Q: Do you accept children?
-We can accept guests who are 7 years old or above.Children 7-15 years old need to stay with guardian.
Q: Do you have shower rooms and toilets each floor? Is shower room private?
-We have restrooms on each floor, but shower rooms are only on the 6th floor.
There are 4 private shower rooms for men, and 5 for women.
Q: Do you provide shampoo,body soap and hair dryer?
-Yes, we offer shampoo,conditioner, body soap and hair dryer for free.
Q: Is there a curfew?
-No, you can exit and enter our hostel even late at night!
The main entrance is closed from 23:30 to 7:00. You can still enter the building through the door next to the main entrance, using the entrance PIN#. 
We ask you to keep the noise low when you return in consideration for other guests and neighbors.
Q: What credit cards do you accept?
-We accept Visa, Master card,American express,JCB and more.
Q: About keep luggage before check- in day and after check- out day
-If you arrive before your check-in time, we will store your luggage free of charge from 7am, so you can get a head start on your day. If you wish to store your luggage before your check-in date or after your check-out date, we ask ¥500 per day.We can keep your luggage for free if you come to stay after 1 night or more.Our luggage space is not so big ,so if you bring too big or too many things,please let us know in advance.In some cases and situations,we have to charge you extra or decline.In addition to that,we can recieve document,letter and parcel for free even before check in,however it is difficult to manage it so please arrange it to arrive near check in date as much as possible.
Q: Can I use address of IRORI to send ticket or shopping stuffs from internet?
-Yes,you can.Please send us information of arrival date and what you send before we receive it.
Q: Is breakfast included?
-Breakfasts are not included with your stay, but we are serving Japanese traditional breakfast for ¥500. Breakfast includes dried fish grilled over charcoal fire on IRORI, rice, miso soup and a side dish. Please make a reservation by 11:30pm the night before.
Price: ¥500
Time: 8:00 - 10:00
We also provide free coffee, tea and green tea, as well as shared kitchen space for all your cooking desires. There is a supermarket nearby, as well as multiple convenience stores.
Q: Can we cook?

-We have shared kitchen space on the 1st and 7th floor. You are welcome to use the dish, glasses, kitchen
utensils, seasoning, etc. Please clean up after yourself. The kitchen on the 1st floor is open from
7:00~23:30. The kitchen on the 7th floor is open 24hours. Please keep the noise low when you use 7F at night.
Q: Can we eat at IRORI?
-Yes,in the morning we serve Japanese Breakfast( dried fish/rice/miso soup/side dish) for ?500.Please make a reservation by 23:30 the night before.
At night,during 18:00-23:30,you can enjoy using irori ,grilling dried fish and having drinking local alcohol and soft drinks.You don't need reservation for this.